Phone, DSL Company Bills Getting Sneaky

[desdemona]

Phone, DSL Company Bills Getting Sneaky

By Bruce Meyerson, AP Business Writer

May 14, 2004

NEW YORK (AP)—Regulatory Programs Fee. It sure sounds like a government tax.

It isn't. The latest addition to T-Mobile's monthly bill is merely the latest example of telephone companies passing their own cost of doing business to their customers with an array of surcharges that one might easily mistake for taxes being collected on behalf of the government.

read the article here:

http://www.eweek.com/article2/0,1759,1592966,00.asp

[Umma]

BT do some pretty sneaky stuff on bills too... all above board of course but they just make so difficult to dicipher your telephone bill and so called 'package benefits', that you have no idea if you're being duped or not.

[rainbowdemon]

BT do some pretty sneaky stuff on bills too... all above board of course but they just make so difficult to dicipher your telephone bill and so called 'package benefits', that you have no idea if you're being duped or not.

Call your isp and question everything. If you don't get answes, ask to speak to that person's supervisor. Just keep climbing the ladder until you get what you are looking for. Be such a pain in the ass that they will answer your questions just to get rid of you!!

[Umma]

That may work RD but I dont have the patience to press 1 in the first menu... 6 in the second... 5 in the third... 2 in the fourth and be subjected to twee musak while waiting... just to be finally told that all the operators are busy and you are number 99 in the queue. :reallymad:

I switched to an American network called Onetel 5 years ago.... though I still have to rent the phone line from BT.

[rainbowdemon]

Granted, it takes a lot of patience. But if it's important enough, it's worth it.