Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Welcome Guest!

Join us now to get access to all our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, and so, so much more. It's also quick and totally free, so what are you waiting for?

BLACK LIVES MATTER! ×
BLACK LIVES MATTER!
Sign in to follow this  
NelsonG

Ride-hailing giant Ola adds tipping option to its app

Recommended Posts

You can now tip your Ola driver. The Indian ride-hailing giant said on Tuesday that it has rolled out this feature to its users in India, Australia, New Zealand, and the United Kingdom — all the nations where it currently operates.

Ola said riders in each market will see a range of denominations they can pick as the amount they wish to tip digitally. It plans to allow riders to pay a custom amount of their choice in a few weeks, a spokesperson told TechCrunch.

All of Ola’s 2.5 million driver partners globally — from those who operate two-wheelers to four — can receive tips, the nine-year-old ride-hailing giant said.

The addition of this feature comes as Ola looks to broaden its efforts to help its driver partners who have been financially hit in recent weeks after New Delhi and several other governments across the globe enforced a lockdown to contain the spread of the coronavirus.

Uber first introduced the tipping feature in some states in the U.S. in 2017 and has since expanded to it many more states and nations. It rolled out the tipping feature to its users in India early this year.

Driver partners on both the platforms have long expressed the need for a tipping feature to supplement their incomes after both the companies gradually reduced the incentives they had bandied out in the early years.

“Since the beginning of the pandemic, our driver-partners have worked tirelessly to enable essential travel for all those in need, despite facing their own challenges. As services resume, they continue to personally invest in ensuring the safety of their customers and deliver a comfortable ride experience,” said Anand Subramanian, a spokesperson at Ola.

“Linking rewards to higher-quality services, we invite our customers to join us in sharing our appreciation and supporting them during these trying times. Not only will the new functionality provide an opportunity for drivers to increase their earnings but will also showcase how a small gesture of solidarity and support from customers will drive our driver-partner community to go a long way,” he said.

In recent months, Ola has announced a range of relief packages including exempting lease rental to assist its driver partners. It has also committed to provide driver partners with a few hundred dollars if they or their family members test positive for Covid-19. Uber has yet to offer any significant aid to its driver partners in India.

Like their driver partners, both Ola and Uber have been hit with the global pandemic as well. Ola said last month it was cutting 1,400 jobs, or 35% of its workforce in India. Days later, Uber said it was eliminating 600 jobs, or 25% of its local workforce, in the nation. India is a key overseas market for Uber.

Indian food delivery startups Swiggy and Zomato have also introduced tipping option in their apps in recent months.

Techcrunch?d=2mJPEYqXBVI Techcrunch?d=7Q72WNTAKBA Techcrunch?d=yIl2AUoC8zA Techcrunch?i=mxtslIlDYro:HYoYR-7kq7w:-BT Techcrunch?i=mxtslIlDYro:HYoYR-7kq7w:D7D Techcrunch?d=qj6IDK7rITs
mxtslIlDYro

View the full article

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Our picks

    • Wait, Burning Man is going online-only? What does that even look like?
      You could have been forgiven for missing the announcement that actual physical Burning Man has been canceled for this year, if not next. Firstly, the nonprofit Burning Man organization, known affectionately to insiders as the Borg, posted it after 5 p.m. PT Friday. That, even in the COVID-19 era, is the traditional time to push out news when you don't want much media attention. 
      But secondly, you may have missed its cancellation because the Borg is being careful not to use the C-word. The announcement was neutrally titled "The Burning Man Multiverse in 2020." Even as it offers refunds to early ticket buyers, considers layoffs and other belt-tightening measures, and can't even commit to a physical event in 2021, the Borg is making lemonade by focusing on an online-only version of Black Rock City this coming August.    Read more...
      More about Burning Man, Tech, Web Culture, and Live EventsView the full article
      • 0 replies
    • Post in What Are You Listening To?
      Post in What Are You Listening To?
    • Post in What Are You Listening To?
      Post in What Are You Listening To?
    • Post in What Are You Listening To?
      Post in What Are You Listening To?
    • Post in What Are You Listening To?
      Post in What Are You Listening To?
×
×
  • Create New...